If you’ve got a product that you think is attractive to customers, and you’re operating in a niche that you think has potential, and you have a brand that you think is exciting to people, then there are 2 critical tools that you need to focus on developing.
#1 Copy writing
Copy writing is the art of describing your product in the most compelling way possible. It is the single most important skill you can develop to effectively sell online.
Here is an example… Our daughter Libby has started to sew, and wanted to sell her outfits on Etsy. But she didn’t want any help – she wanted to do it all on her own. We thought that was admirable. So, she made a cute skirt, and took pictures herself, and put them on the computer, and after a bit of help with getting an Etsy account set-up, she listed the item herself. She wrote the description very acurately. It was a good and straight-forward description of what she was selling. But her listing didn’t sell. Days went by, and there was no action. So, finally, depressed, she asked me for help. We changed her listing description slightly to include the following openning sentences, (this is a paraphrase, we can’t remember the exact wording, but it was something like this),
“Hi, I’m Libby, from Liberty Jane Clothing – my mom named the company after me. This is my very first outfit I made to sell, and someday I’m going to be a big time designer. So, if you want to be able to say you bought my very first outfit, then you should buy this”.
The outfit sold the same day we made this change. What did we do? We created a story – that the buyer could be a part of. It’s a classic copy writing technique. An engaging story gives the potential buyer a reason to finish the transaction. Another example of storytelling is when we started our “International Collection” for our Fall and Spring lines. It was a ‘framework’ for the stories that allowed us to create ongoing small stories as we launched new outfits. Now instead of listing a “tan dress” we could list it as the “Outback Libby – Faraway Downs Dress”.
The best copy writers that we’ve found are 1) Bob Bly and 2) Craig Garber. They are true masters. If you want their tips just sign-up for their emails and you’ll get a TON of free advice every few days, (they publish their emails almost daily). And of course, every once in a while, you’ll also get a terrificly written ‘pitch’ for one of their books. And you should buy them if you need help with copy writing. And make sure you read all our articles about wrting.
#2 Product Photography
If you can take a very good picture of your product, then online selling will become almost effortless. I know, that’s a bold statement, but we’ve found it to be true ourselves, and seen it to be true for many other sellers. If there is 1 skill that most online sellers fail to fully perfect, it’s photography. But all things being equal, it’s a huge game-changer. When it comes to photography there are two basic issues:
- Equipment. We’ve outlined what we use on this post. And we’d encourage you to seriously consider getting a DSLR and Portrait Lens. It will change your life.
- Technique. Once you have the right gear, you can learn the basic functions of your camera and lens pretty quickly. There are tons of free as well as paid online resources. Here is a post.
These two powerful selling tools will be a huge benefit to you if you learn to do them well. Go ahead, get obsessed with them. Spend a little money, and become a pro. You won’t regret it.